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For your reference, we have included the original job posting below.
IT Support Specialist I - San Ramon
Job Number:
44189952
Company Name:
Bank of the West
Job Location:
San Ramon, CA US
Job Category:
Information Technology
IT Support Specialist I - San Ramon
Purpose StatementWorks under the direction of the Service Desk Supervisor. Trains on the type of equipment supported by the help desk, has a working knowledge of Bank policies and on procedures necessary to carry out the support. Acts as liaison with end user area providing call screening, troubleshooting and problem resolution. Enters trouble tickets on-line. Provides first level troubleshooting and problem ential Job Functions1. Receives telephone requests to troubleshoot malfunc...
